PRODUCTION QA FOR AI VOICE AGENCIES

Your client's AI receptionist is live. Is it actually working?

We mystery-shop it with real customer calls and send you a clear pass/fail QA report in 48 hours.1 live agent · Up to 10 realistic scenarios · No integration

WHAT MONITORING MISSES

The call completed. The workflow still failed.

09:14 — RESCHEDULE REQUESTED09:15 — Agent confirms the new time09:16 — Calendar remains unchanged09:17 — FAILURE CAUGHT IN QA REPORT

HOW IT WORKS - STEP 01

Send us the live agent

Tell us what the agent should do and give us a number you own, manage, or are authorized to have tested.

STEP 02

We mystery-shop it

We run up to 10 realistic scenarios across booking, rescheduling, transfers, after-hours behavior, customer questions, and real-world conversation.

STEP 03

You get the failure report

See what passed, what failed, how serious each failure is, and exactly which scenarios deserve attention or retesting.

PRODUCTION AUDIT · HVAC RECEPTIONIST

8 / 10 PASSED

BOOKING — PASS — Appointment created correctly.AFTER-HOURS CAPTURE — PASS — Lead details and next step recorded.RESCHEDULING — FAIL — The new time was confirmed, but the calendar never changed.ESCALATION — FAIL — The agent looped instead of completing the handoff.

WHAT WE TEST FROM THE CALLER'S SIDE

6 CORE AREAS

Booking and scheduling - Did it write the right appointment?
Rescheduling and cancellation - Did the workflow actually update?
Transfers and escalation - Did the handoff complete?
After-hours behavior - Did it follow the rules?
Customer questions - Were the answers correct?
Real-world conversation - Can it recover from interruptions, corrections, and ambiguity?

FOUNDING AUDIT

$49

1 production agent. Up to 10 realistic scenarios. Scenario-by-scenario pass/fail results. Critical failure identification. Clear notes. Report within 48 hours. No contract or subscription.

BUILT FOR VOICE AI AGENCIES

Any stack. Real production calls.

For agencies already managing live client agents on Retell, Vapi, GoHighLevel Voice AI, Bland, Synthflow, ElevenLabs, Twilio, or custom stacks. We test what the caller experiences.

Only submit agents you own, manage, or are authorized to have tested.After purchase, email [email protected] with the agent phone number, what it should do, and any scenarios you want tested. Questions? Email us anytime.